The item does not fit or is not as expected at all. How to return?
If the item don't fit or ist not as expected, we will deliver, just in case you want it, another size or color or refund the money. Therefor please sent the item back to us. Please attach a copy of your delivery note or invoice, so that we can assign the delivery. If you want another size or color, just leave a message on the delivery note or invoice. Even if you want your money back, leave this massage on delivery note or invoice. The shipping costs are taken by the buyer. In every case you need to take care, the articles will reach us undamaged. Of course the shipping costs of the new delivery will be taken over by us.
The address for returns is:
Which payment options are offered?
Information about the payment options can be found under the menu item Shipping Information
Which shipping options are available?
We ship our items with UPS (only in Germany), German Post and DHL. The delivery times shown in the shop apply to deliveries within Germany, for more informations about delivery times for other countries, as well as the shipping costs, please refer to the shipping information. (You will be redirected to an external page.)
Which items can I buy at MA Merchandising?
We offer workwear, fashion and accessories around MA and its brands. If you are interested in spare parts for consoles, support or training, MA Lighting Int. GmbH the right contact for you. Further information you will find on the homepage of MA Lighting.